“Kristin was absolutely AMAZING!! We got “hit” with ransomware that nearly shut us down and locked us out. (We won’t focus on how we got the ransomware). Suffice it to say, Kristin prioritized our issues, got everything wiped cleaned and we were up and running without any data loss or breach of data integrity. Additionally, Kristin recommended and executed on the implementation of a more comprehensive approach to protecting our network and worked straight through until it was completed and we were safe !! “